Utility Billing Update Aug. 14

The City of Granbury again wants to apologize for the inconvenience caused by the computer network outage. Restoration work continues. August utility bills will go out as soon as possible and the due date will be extended appropriately.

HOW MUCH TO PAY NOW We encourage customers to make a payment based on their July bill to assist with household budgeting and avoid large balances due when bills are produced. 

PAYMENT METHODS Effective today, the City is temporarily not accepting credit card payments for utility bills.  We realize this will be an inconvenience to many people. We will resume credit card transactions as soon as possible.  

If you are on Self-Set-Up Credit Card Draft, please watch your account for missed payments. Self-Set-Up Credit Card Draft will not be processed during the network outage and will not draft missed payments when the network is restored. 

If you are on Bank Auto-Draft, you may want to make a payment now by a different method (listed below). Otherwise, the entire balance due will be drafted when the network is restored.

HOW TO PAY NOW Payments can be made by check, using the City Hall green drive-through drop box at 116 W Bridge Street, Granbury, TX 76048. Or in person by cash or check inside City Hall, 116 W Bridge Street, Granbury, TX 76048. Or, mail a check to: Utility Billing Payment, 116 W Bridge Street, Granbury, TX 76048

Thanks again for your patience.

Water Conservation

The City has implemented Water Conservation restrictions, including a Lawn Watering Schedule. 

If your home address ends in 0, 2, 4, 6, or 8, only water on Sunday and Thursday. If your home address ends in 1 ,3, 5, 7, or 9, only water on Wednesday and Saturday. Only water between the hours of 8 p.m. and midnight or between midnight and 10 a.m. on your designated lawn watering day.  

If a residence has a well or can draw water from Lake Granbury, please use those sources for lawn watering on any day you desire.

Irrigation of landscaped areas (not lawns) is permitted at any time using a hand-held hose, faucet filled bucket, watering can (5 gallons or less), or drip irrigation system.

Updated information for this changing situation is posted at www.Granbury.org/SaveWater