The Utility Administration Office is responsible for the accurate billing of over 9,000 water and electric meters within our service area. This team handles new service applications, incoming calls, emails, payment processing, and billing for all customers.
It is the goal of the office staff to accurately bill each customer, correctly process payments, and approve new applications for service as set forth by the City of Granbury ordinances. In every aspect, we want to deliver exceptional service to customers in a timely manner.
New Customer Information Page