Utility Billing Office

Online Payments

Pay My Bill

Department Description

The Utility Billing Office is responsible for the accurate meter reading and billing of over 9,000 water and electric meters within our service area. The billing team handles new service applications, incoming calls, emails, payment processing, and billing for all customers. The meter department handles new service meter installations, connections, disconnections of service and water meter repairs.

Performance Objectives


It is the goal of the office staff to accurately read and bill each customer, correctly process payments, and approve new applications for service as set forth by the City of Granbury ordinances. In every aspect, we want to deliver exceptional service to customers in a timely manner.

    New or Current Customer?


    Utility Service Information Page


    1. Utility Billing


      Physical Address
      116 W Bridge St
      Granbury, TX 76048

      Phone: 817-573-1114
      Fax: 817-573-7678


    Jarrod Terry Truck Meter Closer

    Meter Replacement Project

    Paperless

    Paperless Billing

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    Garbage & Recycling Information

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    Residential Customers

    Online Payments

    Pay My Bill

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    Commercial Customers